Frequently Asked Questions

Your simple answers for a stay at the Manoir de la Poterie

Are you planning your stay at the Manoir de la Poterie, a charming spa hotel located in Normandy near Honfleur, and you have questions?

Find here the answers to the most frequently asked questions about our services, spa opening hours, private use of the pool area, booking conditions, and parking. Our team also remains at your disposal for any additional information, to guarantee you a peaceful and tailor-made experience.

Frequently asked questions

The Manoir de la Poterie & Spa is located on the D513 coastal tourist route between Deauville and Honfleur. The easiest way to get to Deauville or Honfleur is to follow the directional signs along the coast.

Deauville-Trouville SNCF train station: 7.7 km
Le Havre TGV train station: 32 km
Deauville - Normandy Airport: 7.7 km

The Manoir de la Poterie & Spa is located a 5-minute walk from Cricqueboeuf beach, a 10-minute drive from the large, fine sandy beach of Deauville / Trouville-sur-mer or the new beach of Honfleur!

Parking is free in the private (unsupervised) area around the Manor.

3 Hybrid terminals (including Tesla) are available free of charge.

Pets are not generally accepted at the Manor, however small dogs or dogs that fit in a basket may be admitted for €15 per day. (Not allowed in the restaurant, breakfast room, or the spa).

The Maison de Beauté SPA Les Thermes is included in our room rates from the time of your arrival until departure.
The SPA is open every day from 9 a.m. to 9 p.m. Entrance to the SPA (including the pool area) is reserved for guests over 12 years old, under the responsibility of a parent. Pool accessories (noodles, floats, and others) are prohibited in the pool.
Our SPA is a space dedicated to rest and relaxation.
Bath towels, bathrobes, and flip-flops are provided throughout your stay.

Rooms are available from 4 p.m. and must be vacated by noon.
The presence of our night porter allows you to check in late. Please inform us before 10 p.m.
If you plan to check out before 8 a.m., please complete the formalities at reception the day before your departure.

To fully enjoy your stay, we offer early/late check-in/out.
Arrival 10 a.m. or departure 6 p.m.: price on request.
Arrival 1 p.m. or departure 3 p.m.: €60.
Reservation required, subject to availability, 48 hours before the day of your arrival.

Children are welcome at Manoir de la Poterie.
Our rooms can accommodate up to 4 people.
The Executive Double Room has a sofa bed (up to 11 years old, with supplement).
The Suite and the Executive Quadruple Room have a double sofa bed.
All our rooms can accommodate a baby cot (with supplement)

Our establishment is not certified Tourism & Disability.
We have a Superior PMR room with shower (grab bar and seat on request; shower not wheelchair accessible), located on the first floor with elevator.
All our common areas are on the same level, wheelchair accessible (restaurant, lounge, breakfast room, hotel access).
The SPA is also on the same level, with a solo treatment room on the same level. The swimming pool does not have a ladder or entry aid.
The reservation service remains available for any additional questions.

The breakfast buffet is open daily from 8:00 am to 10:30 am. Weather permitting, you can enjoy a romantic breakfast by the fireplace or a more leisurely breakfast on the terrace overlooking the park.
Prefer to extend the evening's enjoyment? Order breakfast in your room directly through the app.

The Louis XVI restaurant welcomes you from Thursday to Monday evenings starting at 7:00 pm, by reservation only. A lighter menu is available in your room or by the fireplace in a cozy and intimate setting.
Discover our "Quick Bites" menu for meals on our closing days, Tuesday and Wednesday evenings. You'll find our surf and turf platters, our prepared food jars, and a few sweet treats to enjoy in the Lounge by the fireplace or in your room.

For lunch, our "Instant Lunch" menu is available in your room, in the park, or in the Lounge by the fireplace, every day from 12 pm to 2 pm.

Accepted payment methods:

- Credit cards (Visa, Mastercard)
- American Express
- Cash

Tourist tax payable locally: €2.48/day/person